CompoundCachingTier – Error overflowing – Zimbra

CompoundCachingTier – Error overflowing – Zimbra, terjadi pada protokol imap. Semua user tidak update email terbaru yang menggunakan mail client (Thunderbird, Ms. Outlook dll). Ketika di telusuri pada mailbox.log zimbra. muncul error sebagai berikut

2023-04-19 10:17:21,653 WARN  [ImapSSLServer-3913] [name=saad@example.co.id;ip=192.168.10.100;oip=36.72.213.217;via=com.google.android.gm,192.168.10.100(nginx/1.20.0);ua=Zimbra/8.8.15_GA_4522;cid=109219;] CompoundCachingTier - Error overflowing 'c46b7a32-e9d4-41a4-ae24-12952eb5621b:2:72426:1' into lower caching tier org.ehcache.impl.internal.store.offheap.OffHeapStore@7d569c10
org.ehcache.core.spi.store.StoreAccessException: The element with key 'c46b7a32-e9d4-41a4-ae24-12952eb5621b:2:72426:1' is too large to be stored in this offheap store.
        at org.ehcache.impl.internal.store.offheap.AbstractOffHeapStore.computeWithRetry(AbstractOffHeapStore.java:1090) ~[ehcache-3.1.2.jar:3.1.2 c03b79cf19898f4afb5e492a934b07933c5c1281]
        at org.ehcache.impl.internal.store.offheap.AbstractOffHeapStore.installMapping(AbstractOffHeapStore.java:1067) ~[ehcache-3.1.2.jar:3.1.2 c03b79cf19898f4afb5e492a934b07933c5c1281]
        at org.ehcache.impl.internal.store.tiering.CompoundCachingTier$1.onInvalidation(CompoundCachingTier.java:69) [ehcache-3.1.2.jar:3.1.2 c03b79cf19898f4afb5e492a934b07933c5c1281]
        at org.ehcache.impl.internal.store.heap.OnHeapStore$20.onInvalidation(OnHeapStore.java:921) [ehcache-3.1.2.jar:3.1.2 c03b79cf19898f4afb5e492a934b07933c5c1281]
        at org.ehcache.impl.internal.store.heap.OnHeapStore$26.apply(OnHeapStore.java:1575) [ehcache-3.1.2.jar:3.1.2 c03b79cf19898f4afb5e492a934b07933c5c1281]
        at org.ehcache.impl.internal.store.heap.OnHeapStore$26.apply(OnHeapStore.java:1568) [ehcache-3.1.2.jar:3.1.2 c03b79cf19898f4afb5e492a934b07933c5c1281]
        at org.ehcache.impl.internal.concurrent.ConcurrentHashMap.computeIfPresent(ConcurrentHashMap.java:1793) [ehcache-3.1.2.jar:3.1.2 c03b79cf19898f4afb5e492a934b07933c5c1281]
        at org.ehcache.impl.internal.store.heap.SimpleBackend.computeIfPresent(SimpleBackend.java:124) [ehcache-3.1.2.jar:3.1.2 c03b79cf19898f4afb5e492a934b07933c5c1281]
        at org.ehcache.impl.internal.store.heap.OnHeapStore.evict(OnHeapStore.java:1568) [ehcache-3.1.2.jar:3.1.2 c03b79cf19898f4afb5e492a934b07933c5c1281]
        at org.ehcache.impl.internal.store.heap.OnHeapStore.enforceCapacity(OnHeapStore.java:1535) [ehcache-3.1.2.jar:3.1.2 c03b79cf19898f4afb5e492a934b07933c5c1281]
        at org.ehcache.impl.internal.store.heap.OnHeapStore.getOrComputeIfAbsent(OnHeapStore.java:723) [ehcache-3.1.2.jar:3.1.2 c03b79cf19898f4afb5e492a934b07933c5c1281]
        at org.ehcache.impl.internal.store.tiering.CompoundCachingTier.getOrComputeIfAbsent(CompoundCachingTier.java:112) [ehcache-3.1.2.jar:3.1.2 c03b79cf19898f4afb5e492a934b07933c5c1281]
        at org.ehcache.impl.internal.store.tiering.TieredStore.get(TieredStore.java:110) [ehcache-3.1.2.jar:3.1.2 c03b79cf19898f4afb5e492a934b07933c5c1281]
        at org.ehcache.core.Ehcache.get(Ehcache.java:167) [ehcache-3.1.2.jar:3.1.2 c03b79cf19898f4afb5e492a934b07933c5c1281]
        at com.zimbra.cs.imap.EhcacheImapCache.get(EhcacheImapCache.java:138) [zimbrastore.jar:8.8.15_GA_4522]
        at com.zimbra.cs.imap.EhcacheImapCache.get(EhcacheImapCache.java:40) [zimbrastore.jar:8.8.15_GA_4522]
        at com.zimbra.cs.imap.ImapSessionManager.deserialize(ImapSessionManager.java:799) [zimbrastore.jar:8.8.15_GA_4522]
        at com.zimbra.cs.imap.ImapListener.reload(ImapListener.java:719) [zimbrastore.jar:8.8.15_GA_4522]
        at com.zimbra.cs.imap.ImapListener.getImapFolder(ImapListener.java:405) [zimbrastore.jar:8.8.15_GA_4522]
        at com.zimbra.cs.imap.ImapSessionManager.duplicateExistingSession(ImapSessionManager.java:482) [zimbrastore.jar:8.8.15_GA_4522]
        at com.zimbra.cs.imap.ImapSessionManager.duplicateExistingSession(ImapSessionManager.java:471) [zimbrastore.jar:8.8.15_GA_4522]
        at com.zimbra.cs.imap.ImapSessionManager.openFolder(ImapSessionManager.java:315) [zimbrastore.jar:8.8.15_GA_4522]
        at com.zimbra.cs.imap.ImapHandler.setSelectedFolder(ImapHandler.java:1202) [zimbrastore.jar:8.8.15_GA_4522]
        at com.zimbra.cs.imap.ImapHandler.selectFolder(ImapHandler.java:1791) [zimbrastore.jar:8.8.15_GA_4522]
        at com.zimbra.cs.imap.ImapHandler.doSELECT(ImapHandler.java:1757) [zimbrastore.jar:8.8.15_GA_4522]
        at com.zimbra.cs.imap.ImapHandler.executeRequest(ImapHandler.java:843) [zimbrastore.jar:8.8.15_GA_4522]
        at com.zimbra.cs.imap.NioImapHandler.processRequest(NioImapHandler.java:123) [zimbrastore.jar:8.8.15_GA_4522]
        at com.zimbra.cs.imap.NioImapHandler.messageReceived(NioImapHandler.java:63) [zimbrastore.jar:8.8.15_GA_4522]
        at com.zimbra.cs.server.NioHandlerDispatcher.messageReceived(NioHandlerDispatcher.java:95) [zimbrastore.jar:8.8.15_GA_4522]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain$TailFilter.messageReceived(DefaultIoFilterChain.java:1015) [mina-core-2.1.6.jar:?]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:650) [mina-core-2.1.6.jar:?]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain.access$1300(DefaultIoFilterChain.java:49) [mina-core-2.1.6.jar:?]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain$EntryImpl$1.messageReceived(DefaultIoFilterChain.java:1128) [mina-core-2.1.6.jar:?]
        at org.apache.mina.filter.codec.ProtocolCodecFilter$ProtocolDecoderOutputImpl.flush(ProtocolCodecFilter.java:418) [mina-core-2.1.6.jar:?]
        at org.apache.mina.filter.codec.ProtocolCodecFilter.messageReceived(ProtocolCodecFilter.java:257) [mina-core-2.1.6.jar:?]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:650) [mina-core-2.1.6.jar:?]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain.access$1300(DefaultIoFilterChain.java:49) [mina-core-2.1.6.jar:?]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain$EntryImpl$1.messageReceived(DefaultIoFilterChain.java:1128) [mina-core-2.1.6.jar:?]
        at com.zimbra.cs.server.NioLoggingFilter.messageReceived(NioLoggingFilter.java:68) [zimbrastore.jar:8.8.15_GA_4522]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:650) [mina-core-2.1.6.jar:?]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain.access$1300(DefaultIoFilterChain.java:49) [mina-core-2.1.6.jar:?]
        at org.apache.mina.core.filterchain.DefaultIoFilterChain$EntryImpl$1.messageReceived(DefaultIoFilterChain.java:1128) [mina-core-2.1.6.jar:?]
        at org.apache.mina.core.filterchain.IoFilterEvent.fire(IoFilterEvent.java:106) [mina-core-2.1.6.jar:?]
        at org.apache.mina.core.session.IoEvent.run(IoEvent.java:89) [mina-core-2.1.6.jar:?]
        at org.apache.mina.filter.executor.OrderedThreadPoolExecutor$Worker.runTask(OrderedThreadPoolExecutor.java:763) [mina-core-2.1.6.jar:?]
        at org.apache.mina.filter.executor.OrderedThreadPoolExecutor$Worker.runTasks(OrderedThreadPoolExecutor.java:755) [mina-core-2.1.6.jar:?]
        at org.apache.mina.filter.executor.OrderedThreadPoolExecutor$Worker.run(OrderedThreadPoolExecutor.java:695) [mina-core-2.1.6.jar:?]
        at java.lang.Thread.run(Thread.java:833) [?:?]
Caused by: org.terracotta.offheapstore.exceptions.OversizeMappingException: Storage Engine and Eviction Failed - Empty Map
Storage Engine : OffHeapBufferStorageEngine allocated=1022.0KB occupied=0B
Storage Area: OffHeapStorageArea
        511 2KB pages
Allocator: org.terracotta.offheapstore.storage.allocator.IntegerBestFitAllocator@78cb026d
Page Source: UpfrontAllocatingPageSource
Chunk 1
Size             : 1MB
Free Allocator   : PowerOfTwoAllocator: Occupied 1022.3KB [Largest Available Area 1KB]
Victim Allocator : PowerOfTwoAllocator: Occupied 352B [Largest Available Area 512KB]
        at org.terracotta.offheapstore.AbstractOffHeapClockCache.storageEngineFailure(AbstractOffHeapClockCache.java:84) ~[ehcache-3.1.2.jar:3.1.2 c03b79cf19898f4afb5e492a934b07933c5c1281]
        at org.terracotta.offheapstore.OffHeapHashMap.writeEntry(OffHeapHashMap.java:689) ~[ehcache-3.1.2.jar:3.1.2 c03b79cf19898f4afb5e492a934b07933c5c1281]
        at org.terracotta.offheapstore.OffHeapHashMap.computeWithMetadata(OffHeapHashMap.java:1947) ~[ehcache-3.1.2.jar:3.1.2 c03b79cf19898f4afb5e492a934b07933c5c1281]
        at org.terracotta.offheapstore.AbstractLockedOffHeapHashMap.computeWithMetadata(AbstractLockedOffHeapHashMap.java:582) ~[ehcache-3.1.2.jar:3.1.2 c03b79cf19898f4afb5e492a934b07933c5c1281]
        at org.terracotta.offheapstore.concurrent.AbstractConcurrentOffHeapMap.computeWithMetadata(AbstractConcurrentOffHeapMap.java:743) ~[ehcache-3.1.2.jar:3.1.2 c03b79cf19898f4afb5e492a934b07933c5c1281]
        at org.ehcache.impl.internal.store.offheap.EhcacheConcurrentOffHeapClockCache.compute(EhcacheConcurrentOffHeapClockCache.java:152) ~[ehcache-3.1.2.jar:3.1.2 c03b79cf19898f4afb5e492a934b07933c5c1281]
        at org.ehcache.impl.internal.store.offheap.AbstractOffHeapStore.computeWithRetry(AbstractOffHeapStore.java:1088) ~[ehcache-3.1.2.jar:3.1.2 c03b79cf19898f4afb5e492a934b07933c5c1281]
        ... 47 more

Solusi

su - zimbra
zmprov ms `zmhostname` zimbraImapInactiveSessionEhcacheSize 104857600
zmmailboxdctl restart

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