Enterprise Incoming Email Protection

Mail Gateway Security Solutions

Advanced Spam, Virus & Malware Protection

Protect your organization's incoming business email with SaadWebId Mail Gateway Security. Filter spam, viruses, malware, and suspicious messages before they reach your mail server, while maintaining visibility through quarantine, monitoring, and reporting tools.

Spam Filtering Virus & Malware Protection MX Backup Email Quarantine

Advanced Incoming Email Protection for Your Business

Email continues to be an important communication channel for businesses and organizations. Unfortunately, incoming messages may also contain spam, malware, malicious attachments, and phishing attempts.

SaadWebId Mail Gateway Security provides a cloud-based email filtering layer between the Internet and your organization's existing mail server.

Incoming email is processed by the mail gateway before clean messages are forwarded to the destination mail server. Suspicious messages can be filtered, quarantined, and reviewed according to security policies.

SaadWebId Mail Gateway Security infrastructure protecting incoming email with spam, virus, malware filtering, quarantine and monitoring

Key Mail Gateway Security Capabilities

  • Incoming Spam Filtering
  • Virus & Malware Protection
  • Email Quarantine & Release
  • MX Backup for up to 30 days
  • Sender Blacklist & Whitelist
  • Email Security Dashboard
  • Scheduled Reports
  • Multi-Server Cloud Infrastructure

Our Mail Gateway Security Services

A comprehensive incoming email protection service designed to help organizations filter threats, monitor mail flow, and manage suspicious messages.

01

Advanced Spam Filtering

Identify unwanted and suspicious inbound messages using spam filtering and sender reputation analysis before delivery to your mail server.

DISCUSS SPAM PROTECTION →
02

Virus & Malware Protection

Scan incoming email for viruses, malware, and potentially malicious content to help reduce the risk of harmful messages reaching your organization's users.

DISCUSS MALWARE PROTECTION →
03

MX Backup & Mail Continuity

Temporarily retain accepted incoming messages when the customer's mail server is unavailable, with MX Backup retention of up to 30 days according to service conditions.

EXPLORE MX BACKUP →
04

Email Quarantine Management

Review messages classified as spam or suspicious through quarantine facilities, with the option to release legitimate messages when needed.

DISCUSS QUARANTINE →
05

Blacklist & Whitelist

Manage allowed and blocked email senders or domains through configurable sender policies to help maintain control over incoming messages.

DISCUSS SENDER POLICIES →
06

Dashboard, Logs & Reporting

Review incoming email activity, spam statistics, clean message counts, and available mail logs. Scheduled reports support operational monitoring.

EXPLORE MONITORING →

How Mail Gateway Security Works

A dedicated email filtering layer that protects incoming email before messages reach the organization's existing mail infrastructure.

01

Internet & External Senders

Incoming messages are sent from external email systems toward your organization's configured mail gateway MX records.

02

SaadWebId Mail Gateway

The mail gateway evaluates incoming messages using spam, virus, malware, and sender filtering policies.

03

Your Business Mail Server

Messages that pass the configured security checks are forwarded to your existing destination mail server.

Quarantine & MX Backup: Suspicious messages can be isolated for review. When the destination server is unavailable, eligible accepted messages can be temporarily held and retried according to the service retention policy.

Visibility, Monitoring & Email Security Control

Effective email protection requires visibility into the messages being processed by the mail gateway.

SaadWebId Mail Gateway Security includes access to statistics, sender management tools, quarantine facilities, and scheduled reporting capabilities.

These tools help administrators review filtering activity, investigate missing messages, and manage incoming email security policies.

DISCUSS YOUR REQUIREMENTS
Security Dashboard

Review clean, spam, and total email processing statistics.

Quarantine Review

Inspect suspicious messages and release legitimate email.

Blacklist & Whitelist

Manage sender and domain-based filtering exceptions.

Scheduled Reports

Configure hourly, daily, or weekly activity reports.

Email Tracking Logs

Access up to 30 days of available clean email delivery logs.

Multi-Server Infrastructure

Use cloud-based, multi-server filtering infrastructure.

Compatible Mail Server Platforms

Mail Gateway Security works as an incoming email protection layer for a wide range of business mail server platforms.

@

Zimbra

Enterprise Mail Server

@

Carbonio CE

Email & Collaboration

@

Microsoft Exchange

Business Email Platform

@

Postfix / Exim

Linux Mail Servers

@

Other Mail Servers

SMTP-Compatible Systems

Implementation typically involves MX record updates and mail routing configuration. Exact requirements depend on the customer's mail server and network environment.

Why Choose Mail Gateway Security?

Strengthen incoming email protection without replacing your existing business mail server.

External Security Layer

Filter incoming messages before they reach your mail server, helping reduce unwanted and potentially harmful email traffic.

Mail Server Continuity

MX Backup can temporarily retain accepted messages during mail server outages, subject to the defined retention period.

Centralized Security Management

Manage quarantine, sender exceptions, filtering statistics, and available reports from a centralized service environment.

Mail Gateway Security Plans & Pricing

Choose a security package based on your number of email domains, users, monthly email volume, and attachment requirements.

STARTER PLAN

Lite

Rp370.000
per month
  • Up to 1 domain
  • Up to 100 users
  • Up to 30,000 emails/month
  • Maximum 10 MB attachment
  • Spam Filter
  • Virus Filter
  • Malware Filter
  • Chat Support
  • Email Support
CHOOSE LITE
BUSINESS PLAN

Basic

Rp540.000
per month
  • Up to 2 domains
  • Up to 250 users
  • Up to 75,000 emails/month
  • Maximum 20 MB attachment
  • Spam Filter
  • Virus Filter
  • Malware Filter
  • Phone Support
  • Chat Support
  • Email Support
CHOOSE BASIC
ENTERPRISE PLAN

Enterprise

Rp990.000
per month
  • Up to 4 domains
  • Up to 1,000 users
  • Up to 100,000 emails/month
  • Maximum 50 MB attachment
  • Spam Filter
  • Virus Filter
  • Malware Filter
  • Phone Support
  • Chat Support
  • Email Support
CHOOSE ENTERPRISE

Service Terms & Conditions

  • Additional email volume: Rp100,000 per 25,000 additional emails per month.
  • Minimum subscription period: 1 month.
  • All packages use prepaid billing.
  • Service activation takes approximately 1 x 24 hours after payment is received.
  • Annual subscription promotion: pay for 11 months and receive 12 months of service.
  • Package limits for domains, users, monthly emails, and attachment sizes apply.
  • Phone support is available for Basic, Standard, and Enterprise packages. Lite includes Chat and Email Support.

Frequently Asked Questions

Common questions about Mail Gateway Security, incoming email protection, MX Backup, quarantine, and service packages.

What is Mail Gateway Security?
Mail Gateway Security is an email filtering service that processes incoming messages before they are delivered to an organization's existing mail server. It helps identify spam, viruses, malware, and suspicious messages.
Can Mail Gateway Security be used with Zimbra?
Yes. Mail Gateway Security can protect incoming email for Zimbra Mail Server. Implementation normally involves MX record changes and configuration of the destination mail server.
Can the service protect Microsoft Exchange or Carbonio CE?
Yes. Incoming mail filtering can be integrated with Microsoft Exchange, Carbonio CE, Postfix, Exim, and other compatible mail server platforms, subject to their routing and network requirements.
What happens if our mail server goes offline?
The MX Backup capability can temporarily retain eligible accepted messages and retry delivery after the destination server becomes available. The advertised retention period is up to 30 days, subject to service conditions.
Can we release legitimate emails from quarantine?
Yes. Messages identified as spam or suspicious can be reviewed through quarantine facilities. Authorized administrators can release legitimate messages when appropriate.
Does Mail Gateway Security support blacklist and whitelist?
Yes. Administrators can manage sender email addresses and domains using blacklist and whitelist controls, according to available security policies.
Does the service include email monitoring and reports?
Yes. The service provides dashboard statistics for processed, clean, and spam messages. Scheduled reports can be configured for hourly, daily, or weekly delivery.
Is Mail Gateway Security the same as SMTP Relay?
No. Mail Gateway Security primarily protects incoming email before messages reach your mail server. SMTP Relay is used to route outbound email from mail servers or applications to external recipients. Both services can complement each other.
How are Mail Gateway Security packages priced?
The standard packages are Lite, Basic, Standard, and Enterprise. Pricing varies according to the number of domains, users, monthly email volume, attachment size, and included support channels. Custom quotations are available for requirements outside the standard packages.
Does filtering guarantee that every threat will be blocked?
No email filtering service can guarantee detection of every threat or eliminate all false positives. Filtering policies, sender reputation, message content, and administrator review remain important.

Protect Your Business Email Infrastructure

Strengthen your incoming email protection with cloud-based spam, virus, and malware filtering, MX Backup, quarantine, and security monitoring. Contact SaadWebId to discuss the right Mail Gateway Security package for your organization.

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